Telehealth Disclaimer

Telehealth is the delivery of veterinary care services using interactive audio and video technology, where the patient and the veterinary professional are not in the same physical location. The telehealth services you receive from your veterinarian are not intended to replace a veterinary client-patient relationship or be the means for permanent veterinary care for your pet. As with any online health service, there are potential risks associated with its use. When using these services, you understand the additional risks of telehealth and waive any liability on the part of Hive DVM LLC or any veterinarian, veterinary technician, or other employee of Hive DVM LLC. These risks include but may not be limited to the following: information transmitted may not be sufficient (e.g. poor resolution of images) to allow for appropriate healthcare decision-making by the veterinarian; delays in evaluation or treatment due to failures of the electronic equipment; an incomplete or inaccurate diagnosis of your pet.
IF YOUR PET IS EXPERIENCING AN EMERGENCY, YOU SHOULD VISIT AN EMERGENCY ROOM. DO NOT USE OUR PLATFORM WHEN YOUR PET IS HAVING AN EMERGENCY. IF YOU CONTACT HIVE DVM LLC WHILE YOUR PET IS HAVING AN EMERGENCY, WE ARE NOT LIABLE FOR DAMAGES THAT MAY RESULT FROM POSTPONEMENT OF IN-PERSON VETERINARY CARE. HIVE DVM DOES NOT PURPORT TO REPLACE IN-PERSON VETERINARY CARE. 

By accepting these Terms of Use, you acknowledge that you understand and agree with the following: you may expect benefits from the use of telehealth, but results cannot be guaranteed or assured. In some instances, your veterinarian may determine that telehealth services are not appropriate for some or all of your pet’s treatment needs, and accordingly may elect not to provide telehealth services to you.