Virtual Vet Care

For general advice and emergencies

*Restrictions on prescriptions apply (learn more here)

  • Schedule a virtual visit.

    Request a time that works best for you.

  • Create a profile for your pet.

    Let us know about your pet and their medical history and medical concerns.

  • Video chat.

    Connect with a real vet online.

  • Get answers.

    Your pet will be evaluated and we will discuss the steps needed to help you care for your pet.

  • Pet Portal.

    Access all your pet information at any time on the pet portal.

At Hive DVM, you can text, call or video chat with Dr. Jonathan Mui regarding health concerns you may have with your pet- all from the comfort of your own home, on a mountain hike, or anywhere with an internet connection! Dr. Mui can help answer any questions you may have.

What is Telehealth?

Vet Telehealth

Get questions about your pet answered by a real-life veterinarian from the comfort of your own home

Take our quiz to learn more

Triage

Online Triage

Is your pet currently experiencing a potentially urgent medical issue? Speak with Dr. Jonathan Mui to determine the nature and severity of the condition. Dr. Mui will then recommend appropriate treatment options to help your pet.

What can triage do

Triaging a situation is to determine whether the situation is non-urgent, urgent, or potentially life-threatening. Once the assessment is made, Dr. Mui will work with you to determine the best plan for your pet.

In life-threatening situations, a local emergency room will be recommended.

In non-urgent or urgent situations, appropriate recommendations will be made to help your pet get back to being healthy. Follow-up care can also be provided by Dr. Mui at a local veterinary office.

Get real answers from a real veterinarian.

Maybe your dog ate a candy bar. Or your cat decided to start throwing up all over the house. A quick online search for answers has turned into a 4 hour rabbit hole and you still have no idea what to do.

Reviews

  • Dr. Mui gave us useful information to help our dog feel better, and calmed our nerves. Would definitely schedule an appt with him again. Thank you!

    Wyatt (Vetster, September 2024)

  • He was great very helpful.

    Rick (Vetster, September 2024)

  • Dr. Mui explained what was going on with her eye. He was very helpful in directing me on what further action needed to be taken with my dog's eye injury. Thank you Dr. Mui.

    Shane (Vetster, September 2024)

  • 10/10 thank you so much for the time & help!

    Maison (Vetster, August 2024)

  • Was very worried about my dog and the doctor was patient and asked a lot of questions to understand the situation, diagnose and give treatment recommendations.

    Lela (Vetster, August 2024)

  • Took time to answer questions and come up with a treatment plan.

    Ashley (Vetster, August 2024)

  • Clear information and follow-up instructions.

    Rural (Vetster, July 2024)

  • Dr. Mui was very informative and thorough. Thank you!

    Stephanie (Vetster, July 2024)

  • Helped me understand my cats flea problem and how to correctly manage it.

    Mohammad (Vetster, July 2024)

  • Dr. Mui was very thorough and explanatory. I really appreciate it!

    Ocean (Vetster, May 2024)

  • Very efficient and knowledgeable. Explained the situation and set a care plan.

    Sheena (Vetster, May 2024)

  • Dr. Mui was very caring, thorough, and informative. He also gave me the opportunity to text for any follow-up questions or concerns.

    Stephanie (Vetster, May 2024)

  • Everything went well.

    Mark (Vetster, May 2024)

Dr. Jonathan Mui, DVM, MRCVS

FAQs

  • Pet owners in Utah, Idaho, Texas, Colorado, and Oklahoma can make an appointment with Dr. Mui. More locations coming soon!

  • Monday thru Saturday from 9 am to midnight (Mountain Time).

    Availibility is updated in real-time on our website calendar.

  • A thirty-minute virtual telehealth appointment is $100.

  • All you need is an internet connection and a video camera and of course your pet!

  • Unfortunately, current federal regulations do not allow veterinarians to prescribe medications unless a veterinarian-client-patient relationship has been established in person. If you are a pre-existing client of Dr. Mui, prescription medications may be recommended depending on the situation.

  • Currently, in-person follow-up care may be provided for Utah residents in the Salt Lake City Metro area. Further information can be provided at the virtual appointment as indicated.